Frequently Asked Questions

Capital Age is a registered Direct Sales Associate (DSA) partnered with all major banks and NBFCs in India. We provide comprehensive loan information, helping you understand eligibility, interest rates, required documents, and facilitate your loan enquiry with the right lender.

No, Capital Age is not a bank or NBFC. We are a DSA (Direct Sales Associate) that acts as an intermediary between borrowers and financial institutions. We help you find the right loan product and facilitate the application process.

Capital Age does not charge any fees from borrowers. Our services are completely free for end-users. We earn commission from our partner banks/NBFCs when a loan is successfully disbursed.

We use bank-grade encryption to protect your personal information. Your data is only shared with relevant lenders for processing your loan application and is never sold to third parties. We comply with RBI guidelines and DPDP Act 2023.

The minimum CIBIL score varies by loan type. For personal loans, 700+ is ideal. For home loans, 650+ is generally acceptable. For machinery loans, 650+ is typically required. Higher scores typically get better interest rates.

Yes, self-employed individuals can apply for most loan types. You'll need to provide ITR for the last 2-3 years, audited financial statements, bank statements, and business registration documents.

Most loans require applicants to be between 21-60 years old (for salaried) or 21-65 years (for self-employed). The loan tenure should end before the maximum age limit (usually 60-70 years).

Yes, you can apply for additional loans if your debt-to-income ratio allows. Lenders typically prefer that your total EMI obligations don't exceed 50-60% of your monthly income.

EMI (Equated Monthly Installment) is calculated using the formula: EMI = [P x R x (1+R)^N] / [(1+R)^N - 1], where P is the principal amount, R is the monthly interest rate, and N is the tenure in months. Use our EMI calculator for instant calculations.

Fixed rates remain constant throughout the loan tenure, making EMIs predictable. Floating rates are linked to repo rate/MCLR and can change based on market conditions. Floating rates are typically lower but carry the risk of increase.

Yes, most loans allow prepayment. For floating rate loans, there's usually no prepayment penalty. For fixed rate loans, penalty of 2-4% may apply on the prepaid amount. Check with your specific lender for exact terms.

Missing EMI payments leads to late payment fees, negative impact on CIBIL score, and possible legal action for repeated defaults. If you're facing financial difficulty, contact your lender immediately for restructuring options.

Approval time varies by loan type. Personal loans can be approved within 24-48 hours. Home loans typically take 7-15 days. Business loans may take 2-4 weeks depending on documentation and loan amount.

After you submit an enquiry, our loan expert will contact you within 24 hours to understand your requirements. We'll then help you gather documents and submit your application to suitable lenders for processing.

Once your application is submitted to a lender, you'll receive updates via SMS and email. You can also contact our support team for status updates on your application.

If rejected, we help you understand the reason (low credit score, income issues, etc.) and suggest corrective measures. We can also help you apply with alternative lenders who may have different eligibility criteria.